Privacy Policy

This Privacy Policy describes how Frost Buddy ("we," "us," or "our") collects, uses, and protects the personal information you provide when using our website, frostbuddysale.com.

1. Information We Collect
We collect information that you voluntarily provide to us, which may include:

  • Personal Identifiers: Such as your name and email address when you contact us or create an account.

  • Order Information: Such as your shipping address, billing address, phone number, and payment details when you make a purchase.

  • Communication Data: Any correspondence when you contact our Customer Service team via email.

2. How We Use Your Information
We use the information we collect for the following business purposes:

  • To process and fulfill your orders, including sending order confirmations and updates.

  • To communicate with you, respond to your inquiries, and provide customer support.

  • To improve our website, products, and customer service.

  • To send you transactional or administrative messages (e.g., policy updates). We will only send marketing communications with your explicit prior consent.

3. Information Sharing and Disclosure
We value your privacy. We do not sell or rent your personal information to third parties. We may share your information only in the following limited circumstances:

  • With trusted third-party service providers who assist us in operating our website, conducting our business, and servicing you (such as payment processors and shipping carriers), provided they agree to keep this information confidential and use it only for the services they provide to us.

  • When required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

4. Data Security
We implement reasonable security measures designed to protect your personal information from unauthorized access, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights and Choices
You have the right to:

  • Access and Update: Review and update your account information by logging into your account on our website.

  • Opt-Out: Unsubscribe from any marketing emails by following the instructions at the bottom of each email.

  • Request Deletion: Contact us to request the deletion of the personal information we have collected about you, subject to certain legal obligations we may have to retain data (e.g., for order records).

6. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of those sites. We encourage you to review the privacy policies of any external sites you visit.

7. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this page periodically.

8. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us at:

Email: [email protected]